Website Chatbot, Lead Capture & Support
A website chatbot that captures leads, answers FAQs and hands off to your team, deployed in days by Shelby's agency team.
Add a smarter chat experience to your website, the simplest first step toward better website conversion.
The problem with static websites
Most service business websites rely on a phone number, a contact form, a “Book Now” button and a general email. That works for some visitors. But many people need a little more guidance before they act.
What a website chatbot can do
A Shelby website chatbot helps your visitors move from browsing to action, and helps your team by collecting cleaner info before the first response.
Audit
We review your site, traffic, enquiry flow and current tools to spot the biggest conversion leak.
Map
We map the questions, services, booking or quote logic and routing paths your business needs.
Launch
We install the system and connect it to your notifications, calendar, CRM or database.
Track
We review what visitors ask, where they drop off and which services generate real intent.
Optimise
We refine the flows monthly, more bookings, cleaner leads and better handover into your team.
- Replaces static contact forms
- Captures better lead data
- Guides visitors to the right service
- Works after hours
- Simple to launch, easy to evolve
Frequently asked questions
Do I need AI for this?
Not always. Some businesses only need a simple structured chatbot to capture enquiries and guide visitors.
Can this be upgraded later?
Yes. A simple chatbot can become an AI chatbot, AI Concierge or AI Agent over time.
Can it replace my contact form?
Yes. In many cases, a chatbot creates a better enquiry experience than a static form.
Can it send leads to my email?
Yes. We can configure enquiries to go directly to your team.
Can it work after hours?
Yes. It can capture enquiries even when your team is offline.